Fleet Uk is a trading style of Fleet UK.com Ltd which is a company incorporated in England and Wales under company number 4018111. Our registered office address is 9 Stratfield Park, Elettra Avenue, Waterlooville, Hampshire, PO7 7XN.
We are authorised and regulated by the Financial Conduct Authority under firm reference number 682714.
You can verify this on the Financial Conduct Authority's Register by visiting the Financial Conduct Authority's website: https://register.fca.org.uk/s/ or by contacting them on 0300 500 8082.
Please note that Fleet UK is a credit broker and not a lender.
Other services we offer may not be regulated by the Financial Conduct Authority, however the Financial Ombudsman Services has now been extended to handle some types of complaint which previously and ordinarily fall outside the scope of their Jurisdiction.
The Financial Conduct Authority is the independent regulator of financial services in the UK. The Financial Conduct Authority require us to provide you with a document called an 'Initial Disclosure Document'. This document provides information about us, the products we offer, the services we will provide, what we charge for our services, who regulates us, what to do if you have a complaint and details about the Financial Ombudsman Service.
We are a Credit Broker, which means we will provide you with either comparable details of firms most appropriate to your lending or purchase requirements or general information relating to finance products which may consist of Personal Contract Purchase, Hire Purchase, Business Contract Hire or Personal Contract Hire. In assessing your requirements we may seek such information about your personal circumstances and objectives in relation to your order, to enable us to identify your needs. It is important that you provide us with accurate and relevant information. You will not receive advice, or a recommendation from us, but we may ask questions to narrow down the selection of firms offered, from which you can more easily make your own choice if you so wish.
We are not a Lender and do not offer loans or credit products in our own name, but introduce you to a provider of such products.
As a Financial Conduct Authority regulated credit broker we can introduce you to a range of lenders and providers of credit products who may be able to help you finance your vehicle and provide other products/services.
We charge a fee for our business contract hire and personal contract hire of £245 excluding VAT and £294.00 including VAT respectively. We are a commission and fee based organisation which means that we may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with us. These fees may be variable or pre-set dependent on the product and the volume that we place with the chosen supplier and may impact the amount payable by the customer.
Please visit our complaints procedure page.
You can also submit a complaint to The Financial Ombudsman Service using the details below.
The Financial Ombudsman Service
Exchange Tower
London
E14 9SR
Website: www.financial-ombusdman.org.uk
Email: complaint.info@financial-ombudsman.org.uk
